Wix.com User Reviews & Opinions

robert

Here you can read the opinions of real users. Wix clients share their experiences with the website builder completely independently. Our Wix Review doesn’t have any influence here. All the reviews are written by users that spent a longer time with the product. That makes them special.

My name is Robert, founder of Tooltester. If you also want to leave a review, please download our free ebook. We will show you how you can create your own website step-by-step. At the end you’ll get the chance to write your own review.

Wix User Reviews

4.5

Average Rating

Based on 39 reviews

5
22
4
14
3
2
2
1
1
0

Penny

Very user friendly & efficient for a small business owner

Bob

Wix made it easy to upgrade our company website.

Georgeta Tudor

Apps don't work as they are supposed to

Mar 31, 2022

No experience required... but you'll struggle!

Overall Wix is a good web site builder, allowing absolute beginners (that’s us) to build a slick website, without needing to code. However be careful which template you select if working off one of the ones offered, because once you’ve invested loads of time working on it for your website, you’re stuck with it, unless you want to start all over again. Also we focused initially on creating a desktop site, because we had noted the much pushed auto mobile optimisation feature in Wix. That was a mistake, as when we used that feature it made the site unusable and so mobile friendly site took a lot more time to create.

Early days… Wix allowed us to create a simple but useful site, that we can link to in our email shots etc and it works well with our social media pages.

Overall I am glad we went with wix vs. WordPress as we wanted a design led site. Wix allowed that… But be under no illusion that to create an initial site and find your way around the Wix builder, you need to invest some serious time! That said, the support resources and help community etc on Wix is very very thorough and well used by us.

Enjoy

Pros

  • Range of industry focused templates
  • No coding required
  • Great resources for learning support

Cons

  • Pricing is quite high
  • Mobile optimisation is not automatic - it needs a lot of work!
  • Not as user friendly as you might hope

Jul 14, 2021

For total beginners with WIX AI is easy to publish a simple website

Shirley Atkinson

I built a standard website with individual product pages and a blog. The whole process took me only around 10 days, and it was fairly straightforward. There are some useful tools but I struggled initially trying to find the write layout. When I tried to search through the Help sections I couldn’t always find what I needed because I was using ADI version. Whereas I lot of the Help sections referred to the full Editor version. So when I did need help and contacted Support it did take a while for them to get back to me. Not sure if this was because I was using the ADI version or not. Eventually they provided the answer I needed and I was able to complete and publish my site. I’m fairly happy with it, and now I’m more familiar with the functions I’m tempted to upgrade to Editor version to see if there are any more apps and plug-ins available. I would say the only major issue I have had is that when I publish a blog not all of my subscribers are receiving an email notification. I know this because I have asked for feedback (and made sure they had checked Spam folders too). Still not sure how to resolve this.

Pros

  • It was fairly intuitive and easy to use
  • Quickly set up and publish a new website within a matter of days

Cons

  • Support wasn't good with ADI version and took a few days to respond
  • Limited plug-in availability with ADI
  • Not all Subscribers receive blog notifications

May 3, 2021

I have built a wildlife photography site

After looking at various comparison articles from Tooltester.com I choose Wix: it seemed to me the one with the most friendly approach for a non-expert person. In fact, I was able to complete my project completely on my own, using online help when I couldn’t get what I wanted.

The experience has been very positive. Online advice during construction and tips for SEO, which I didn’t know what it was before, are very useful. The site was correctly indexed and then they offered me a 50% discount on premium packages. I am very satisfied and recommend it also to the less experienced. The statistics are very accurate and useful. Help sometimes is not useful and if you ask more it goes into an English version.

Pros

  • Step by step guide
  • Statistics
  • SEO plan
  • Discount on premium pack

Cons

  • Sometimes help is not clear or useful
  • Help should be translated into Italian

Feb 15, 2021

Website Tool Tester is a helpful Resource.

Vanessa Redford

The comparison and deeper information I found using Website Tool Tester’s web and booklet helped me choose (I went with Wix) and I felt informed and confident. The process was laborious (no doubt about that) however Wix was the right choice for me and without WTT I don’t think I would have felt as confident.

Pros

  • Ease of use, especially designing and connecting with Google.

Cons

  • I have no complaints.

Jul 30, 2020

Wix

Anthony Mashman

I built a website to show my watercolour paintings.
Excellent builder – Very user friendly with clear guidance.
Very helpful customer support, friendly and dedicated.
Convenience of purchasing the domain name from Wix at the same time.

Pricing higher than advertised.

I am delighted with the website.

Pros

  • Excellent builder - Very user friendly with clear guidance.

Cons

  • Pricing higher than advertised

Jun 10, 2020

Good Tool; Well Thought out Templates

Blaine Bey

Ease of use – didn’t need to know HTML; Well thought out templates
HTTPS support – took a bit, but was able to get it configured
Pricing – Good value
Security – Seems to cover the bases without additional tools / techniques

Pros

  • Ease of use; HTTPS support; Pricing; Security

Cons

  • Took a bit to get HTTPS going, since I purchased a domain through Google (which is one of their business partners.)

Apr 23, 2019

Wix for oldies

Susan Arney

I used Wix because of the reviews about the ability to use sophisticated add ons for free. This was true – I have managed to get something together that far exceeded my expectations. At first it was understanding all the options – if I had known something about Publisher then maybe I would have got on quicker. The Help aspect was really useful and I survived on that for the first weeks – certain things I had to ask their Help desk but that was as much due to my lack of terminology and understanding generally about websites and not down to Wix specifically. Now my confidence is growing and I am importing forms and layouts that I thought were outside of my abilities (and that I would have to pay for). Another aspect that I like is the community stuff if you post a general question on Google – so eventually I am building up my knowledge about websites – not the really technical stuff as Wix has allowed me to access really fancy options without needing to have such in depth knowledge.
Customer support was good especially when I am a bargain basement user – any problems were down to my lack of proper terminology – ie inability to ask the right question.

Pros

  • It's Free
  • Support (not immediate but useful)

Cons

  • Pricing not obvious to me but that applied to most I researched

Feb 21, 2019

Great Value for Novice Website Builders

Susan Petang

I’m not a techie. Not even close. Yet the Wix platform was easy enough that even I could figure it out.

I have a basic website for my Life Coaching business. There were almost too many templates from which I could choose, yet I was able not only to find something acceptable but to make it look great. If you have any experience using basic design, you’ll be able to figure out everything easily.

In addition, I am frequently putting up blog posts, which are a snap. The free photo gallery is really useful – I’ve never had a problem finding just the right image for my posts. If I need to edit something on the site, it’s very easy to do.

This is the first time I’ve built a website, so I have no experience with other companies. I haven’t needed to use the customer support (everything was very self-explanatory), so I can’t comment on that, either. My only complaint is that an SEO specialist told me he wouldn’t work with me if I had Wix, but I’m not sure why. Since I would never attempt to adjust code, I haven’t tried to change anything other than the basic SEO structure.

I’m extremely pleased with my site!

Pros

  • Price
  • Designs
  • User friendly

Cons

  • Basic SEO functions

Jan 21, 2019

Not as Easy as Promised... and Yet

Victoria Pendragon

Let me open this by indicating, in no uncertain terms, that I am terrified of doing things online because I am older, did not even close to “grow up” with this technology, and am terrified of making mistakes which I cannot undo.

That said, I got it done. I even attempted to make an update on it which I sort of half-did but left before I could make an error I couldn’t undo because when “help” is getting directed to a list of instructions… well, it’s less help that I could hope for.

I intend to muddle through this and gain confidence but what I’d really have liked was either “instructions for total idiots,” “what to do when you’ve done this,” or “what to do when what we told you to do didn’t work.”

I do love the end result; it looks gorgeous. I did hope to be able to change it up with some frequency and I can see that’s not gonna happen, but, whatever.

Pros

  • Promise it would be easy

Cons

  • Not as easy as I hoped
  • Support

Dec 3, 2018

Wix do it yourself

Steve Baldwin (http://www.studioastute.com)

Very user friendly and adaptable to what I was looking for. I had no experience building my own site and I got pretty much what I wanted. I had a site designed by a service using WordPress. I was able to make my own modifications and adjustments, but found it difficult to work with WordPress and never got what I wanted.

It remains to be seen what I may be giving up in how my new site works with SEO and such. Only time will tell.

Pros

  • Ease of use

Cons

  • Pretty much nothing

Aug 28, 2018

Review of Wix Website Builder

Sarah Perrin

The Website Tooltester comparison reports were very helpful in giving me the confidence to go with Wix.

I am a middle grade children’s author and just wanted a clean, functional website. I went with Wix because of two reasons, I wanted to be able to design from a scratch without using any templates and Wix allows me to do that. The other reason is that I wanted more control over my website to build an email list by connecting with mail chimp and providing a newsletter.

The user interface is fairly intuitive and easy to use once you get over some minor hurdles and a bit of a learning curve.

Pros

  • The flexibility of being able to build my own website pages without having to use any templates
  • Pricing

Cons

  • Support: A chatbox link would be nice or being able to send an email to a technical person at the other end

Aug 27, 2018

Exceedingly happy with Wix

Christopher Tuck

… and I am now going to be building, a friend’s business website with it.

And no I am not a coder, or someone with ‘real-world’ website building experience.

I did a bit of coding on my first website, about a decade ago.
And more recently, have built my other business’ site (www.darkpopchris.com) … with another industry specific website builder.

On building my latest site, I did some homework, looking at reviews of products, and then started to build my site, using trials of two competing website builders. I quickly realised that I was making quick progress with Wix, and not the other one (which I really wanted to like).

So I just continued with Wix.

My only gripe, and I’m sure it’s down to user error, and that means me, is some weird spacing behaviour, when editing the size of strips, and then comparing the zoomed in version, to the zoomed out version of the editor. Like I said, it’s probably me not grasping how this actually works yet, still, I managed to build a site for my new travel related business with it.

Very Happy.

Pros

  • It was very easy to use
  • Great interface

Cons

  • Slight editing quirkiness

Apr 12, 2018

Love Wix -easy to use for small companies, organizations to make a professional and useful site.

Nancy Lee Zimpleman (http://www.swordlily.net)

I used Wix to build my own site and several site for customers. I have used other platforms but I prefer working in Wix. It is easy to use, the designs are great and you can customize them to anyone’s taste. The customer service has been excellent and the price can’t be beat for what all you get.

Pros

  • Ease of use
  • Design options
  • Range of apps
  • Pricing
  • Fantastic customer service

Cons

  • Can't export to another platform

Jan 30, 2018

High quality results, easy to use

John Benson

Redesigned a website previously written in Joomla. Able to create a quality product with limited website tech knowledge. Experience with Photoshop, Illustrator probably more helpful.

Pros

  • Ease of Use
  • Professional presentation
  • Pricing

Cons

  • Some limitations

Jan 22, 2018

Wix

Kay Muir

Excellent web-builder for the novice. I’m building an online shop for silk scarf accessories and I found the interface user-friendly and instinctive. I tried 3 others prior to this and was thinking I’m too old for this malarkey! Proud of what I’ve achieved.

Pros

  • Intuitive
  • Easy to manage graphics
  • Good preview options

Cons

  • No 'made-to-order' button

Nov 14, 2017

We Love Wix

Ed Cummings

Very easy to use, it automatically formatted the text and color scheme to match our company logo.

Very affordable gave our website a professional appearance without breaking the bank.

The initial editor I believe they call it the ADI is much easier to use than regular editor, so I would recommend building and editing as much of the site as possible before publishing it. The regular editor isn’t difficult it just has so many options to change that you won’t have to fiddle with if you take the time in the ADI to lay out everything first.

Pros

  • Easy
  • Affordable

Cons

  • Nothing

Aug 13, 2017

Designing in the dark

Gary Little

I tried to design a website to embrace both my graphic and fine art endeavors. I have yet to really push people to my site because I am still not sure which art form I want to lead with.
I got feedback from trusted friends and family, but have not started the seo because I have yet another art form I want to introduce to the world and I am busy working on that. The cost discount it offered was crucial to me choosing wix. I researched a lot of options.
I looked at customer support as a crutch I could do without because hands on experience worked so well. I like the feeling that I can redesign things as my needs change and don’t have to rely on anyone else.

Pros

  • Very intuitive
  • No coding needed
  • Lots of storage for my files

Cons

  • Situational pop up suggestions about what customer feedback to websites would be helpful

May 2, 2017

Is it me or is it Wix?

Ray Acosta

So this is my very first attempt at building a website. I had no clue on how to do it. I was referred to Wix by other attorneys who built their website using it. I am not a very computer savvy person so I was a little nervous going in. I like the basic preset designs for legal websites on the Wix program. However, I got stuck a few times just trying to edit text, changes things around and add background colors. I got some good pictures to add to the site. I finally got someone else to finish the website for me. I then went back and added another page which was frustrating at times due to the text color changes I wanted to make, but found difficult to do. Some of it is my own inexperience and some of it is the Wix editing program which is not always user friendly. Overall, it got the job done.

Pros

  • Pricing was reasonable
  • Preset designs were okay
  • Many services available to supplement sites

Cons

  • Not always easy nor user friendly
  • Editing and moving text can be frustrating
  • I had to get external help

Apr 5, 2017

One glad costumer

Adam Balogh

I am very glad to have chosen Weebly. It is easy to use. One can learn it simply and quickly. They have thought it through to the very last detail. You can easily find answers on the net or directly from Weebly staff when you get stuck. I highly recommend Weebly.

Pros

  • Easy to handle therefore quickly learned.
  • Good support on the net and from Weebly staff.

Cons

  • I got a good price on sale but I was surprised how high the tax was for Hungary. So before you buy it check the full price with the taxes included. Of course this is by no means Weebly's fault.

Apr 5, 2017

So darn glitchy, terrible tech support

Stephanie

Wix has the most infuriating “Help” ever. Tech support isn’t good.

Know what your needs are before paying for the service. It has many nice features, but if you have a glitch, don’t expect help with it. Tech support is via email only and if you read on, you’ll see why it’s problematic.

Time and again I receive responses to my problems that show they clearly have not read my detailed explanation of an issue. Tech support is strictly via email. There is no one to call. When I ask a question they don’t know the answer to I either get a response that does not correlate with the question, they tell me to create a wish list of new features (I’m really not asking for anything wildly unreasonable, just general functionality of existing features) or I wait for 3 or 4 days before getting an answer that does not resolve the issue.

Boxes are lined up in the editor, when saved, they are misaligned. I explain what I’ve done and what’s happening. The response I receive is to resize the boxes. Seriously?

I ask why a website like LinkedIn is not accepted as a link (it will not allow it to be selected or loaded). They say it’s probably blocked by LI, but other websites have no problem with this.

I ask why Facebook pages won’t load as links. Ooops, sorry. We don’t know.

Newsletters
The Shoutout newsletters seem attractive on the surface, but if you’re sending more than a paragraph or two, prepare for frustration.

There is no undo button. If something disappears, as it often does, you have to retype it.

There is an option to load links, such as for including a news article. The font color cannot be changed and it’s white. This severely limits the background color to something you can read white links on. Since text is more often than not black, this makes for a very unattractive newsletter.

If the text you type into a box is too long, maybe a few paragraphs, and you want to edit, you’ll have to click at the top and use the arrows to move your way to the part you want to reach. You cannot click on the section you want to revise.

You are allowed 3 Shoutouts per month. Let’s say you have 3 new subscribers and you just sent out a newsletter. You’d have to send it to them from your own email because to send the same newsletter to the 3 new people means you’re down another Shoutout. The same goes for their “thanks for subscribing” email option. They frequently remind you that if you pay for their service, you can get unlimited Shoutouts. Why would I pay for this?

Blog

You cannot set up more than one blog. Why would you want to? The format is much better than the lists you can use for events or news items.

If you set the default text, it doesn’t work. You have to change the size and style of the font every time you use it. Colors and/or text styles revert at will while in use.

The blog has choices for colors and shapes, but if you want a sleek, sophisticated appearance, it’s not easy to get.

Price, special offers, renewal

These are just a few of the many glitches. One of the most annoying things is that Wix will send you messages of offers of specials on websites or upgrading. Here’s the catch – it’s only for first year users. Unless you start an entirely new website every year, you’re out of luck. There are no sales, discounts or specials. You’re obligated at the full price rate.

Text design limitations

I moved to Wix to save time on doing my own website. Wix does reduce my time with design and has some nice features, but they have their limits for sure. You cannot rotate text or do any text warping, shapes, etc. You would have to do that in another app. You can make text fade in or out, move in from different directions, but you can’t track is across the screen or make it move about the page at all. Animation is pretty basic.

Images

When you load images, you have to drag them into specific boxes to try to reorder them. Trying to find an image previously loaded is often frustrating.

Boxes that say it has all images used on the site, does not contain all of them.

Important note: If you have several sites with Wix, all of your images and files are loaded in one place, not separate ones for each site. This can be very convenient or really annoying. You can use the same image on multiple sites easily, but you cannot copy and paste information from one to another.

Photo galleries

There are some really nice image galleries you can use. Some work better than others, but you do have nice options. Yup, I have a problem with this too. If you look around the web you’ll see that a lot of websites set up news boxes on their home page or on other pages. They have a title, subtitle, text and an image. When you click on the image or text, it takes you to the news article or to your full post. There’s no way to do this on Wix. You can have a photo box with a title and text, but the only way to add a link is to add it to the image. IF the visitor double-clicks the image open, they’ll find the link. If you put the pink in the text, there’s no way to make it live. Basically, you are unable to make links to images by clicking on them. You can rig it up by combining an image with text and a link in the text or a link to the image, but it’s time consuming and it wasn’t user friendly. Another failure.

Text

If you enlarge or reduce text size or at seemingly random moments, words will be separated. Half of one is on the first like and the other half on the next line. There is no space between them. Delete the word, re-type it and you get the same thing. Back up and little and now you have line after line, word after word that is out of format. You cannot cut and re-paste it without having the same problem. You are forced to go line by line to respace the text. Needless to say, it’s very frustrating and time consuming.

There is a nice choice of fonts, but I wouldn’t say the have much functionality. For instance, I can choose from 7 effects, but I can’t combine them or change the colors when I use the effect. If I wanted a pink font with a blue glow, highlight, shadow, blur, I can’t change that. I can only click on the option (they’re unnamed) and like it or lump it.

Text features are inconsistent from one feature to another. You have some options on one feature, not on others. The way they work is different on various features.

You can set a default font and size for some things, such as the blog, but not others. It doesn’t matter though because the defaults don’t work. I have a default font and size set on the blog, but every time I post I have to highlight everything after typing and change the font and size. Yes, you could do it before you start typing, but the font and size can inadvertently change and you end up readjusting it again.

Text wrap

Wix does not wrap around images. Hard to believe, but true. You can add an image and have a text box above, below or to the side, but the image cannot be in line with the text and text won’t wrap. This becomes particularly annoying when you have multiple layers or are using images to describe a process. But wait, there’s more. If you put the text on a box, because you cannot give your text box a solid background (more on that later), when you align everything and save it looks great. Go to your website, it’s not aligned. Contact Wix, they tell you to realign it. Useless.

No background for text

There are many options for lists such as to post articles or events. The problem is that you cannot change the color of the text and there is no way to set a background color. Unless you use a solid white background, as many now do, you have to set a box, strip or other background so it can be read. You can set the size of that box, but every time you add more text or another article, you have to go back and stretch the box again to fit. The image on your screen may not be the same when published.

Backgrounds

There are many wonderful backgrounds to use, but as stated above, if you want text over your background and you want people to actually see it, that seriously restricts you to background that allow text to be read over them because you can’t set a text background.

I have used video backgrounds. Some work well. When I use others I get emails telling me it takes a so long to load, they left the site. They don’t seem to be well-compressed.

You have to set a background color behind an image background or it will set one for you and you’ll get a random yellow, green or other background color flash as the page loads. Fortunately, you can change that background color.

Opacity

I like that I can change the opacity of theme boxes and strips. I use this feature often. The problem is, you can change the opacity of images. If you wanted to make an image fade into the background, you’ll have to change the opacity in Photoshop or another photo app until it’s at the sheerness you want. It can be a lot of back and forth.

Animations

I like that I can animate text and text boxes to fade in, turn, come from the sides, etc. There are quite a few options and I use these features. I would really like a way to combine these choices. For instance, I’d like to have a video or photos show on my home page and then fade out and be gone. I can’t do that. When the website hosting is more expensive than most, you expect a lot.

Header – Footer

It’s great that I can choose a page and turn off the header-footer (both on or both off). I created an entry page for my site with out the H-F. It’s a great option. Sometimes the footer can be quirky and you get a white line at the bottom of the page. I’ve looked this up and others have the same issue. Wix tells people to just ignore it. They say it’s only in the editor, but it is indeed also there when published.

Apps & website sales

Not all apps are free to users. Most have limitations unless you purchase them. I found it easier to set up my own Google calendar on a page than to use their app. This doesn’t work with everything because it won’t allow you to embed some links.

Social media

The social media apps that would show the feeds on your sites work for a short time and then expire and have to be reloaded.

Domains

Wix offers a free domain registration with hosting. After having a different domain registrar refused to allow me to transfer my domain elsewhere (they had no phone support and took over my domain and tried to sell it back to me), I have been very wary about companies that offer a free domain. I purchased my own domain with Dyn, and that has worked out well. On two websites I have two different domains. I had to disconnect and reconnect the sites over several days to get the domain I wanted to be the primary with the second domain as a redirect. There was no way to do it except disconnect and reconnect until it worked.

Build a free site first

Wix gives you a lot of options, but they’re less than perfect. There are so many glitches, I can’t remember them all, but you get the general idea. I’m sure that Wix is not the only service with a far-from-perfect editor and tech support. It feels like different teams work on different features and have no communication with each other. If I wasn’t experienced with designing websites, I might get pretty frustrated.

I strongly suggest you build a free Wix website before signing up and see how that goes before paying for the service. No service is perfect, but when you have to pay full price, you expect more. The free website is a hook. They’re banking on the fact that once you set it up, you won’t want to do the work again and register it. Look for websites you like, and features you want. Take your time if you can.

On a positive note, they do upgrade features from time to time. If you’re going to set up a website and not have much in the way of regular changes, or you’re doing it for an event or family and you’re not that fussy, this is perfect. You get out-of-the-box predesigned options that anyone can use. Hope this was helpful!

Pros

  • Galleries
  • Some text animation
  • Fast set up

Cons

  • Price
  • Tech support
  • Glitchy features like newsletters
  • No undo button

Feb 14, 2017

Wix E commerce site builder

james argeriou

Super easy to make a great looking website! The previewer is fantastic, you can check how it will really look when published.

Pros

  • very easy to make a great looking website
  • great image library, easy to import your own pictures
  • great templates that are very easy to manipulate

Cons

  • none that I could find but I am a novice

Feb 13, 2017

Wix is great but lack of support can be frustrating

Chris

Wix is great and the only website builder with an online booking engine for small hotels or vacation homes that you want to rent out.

They even have an integrated channel manager (extra) giving you the opportunity to update your availability calendar (through iCal feeds) on the most popular online holiday portals like Booking, Expedia, HolidayLettings, etc. It all works but has his limitations, especially when you have a complex with several similar room types and each room type does need it’s own iCal calendar making it a bit odd to have for instance 10 rooms advertised on Booking and Expedia instead of 1 room type with an inventory of 10.

Also the blog future in Wix is great, except that you can not modify the URL blog for each post in the way you want it as it always starts with ‘single-post’.

Wix support can sometimes be frustrating, slow and extremely poor. I recently had an issue causing my website not to work properly anymore for more than a week and they just did not reply. They even had not the dignity to investigate properly and at least to inform me looking for a solution or even give useful info for a solution. Fortunately I found a solution myself by deleting part of the website and rebuilt certain elements from scratch and replacing them.

Another concern could be the speed of sites developed in Wix, I have done everything needed to optimise loading times but still speed tests are not giving me the results I would like.

Templates in Wix do also work on mobile platforms but you always have to use the mobile editor in order to make sure is displays properly on those platforms.

Also the SEO in Wix works and there tutorials gives a lot of information how to optimise it and when you follow there tips it really works.

In general I’m happy with Wix and I was amazed what I could accomplish in just a short period of time, keeping in mind that I had never done it before and have no real technical background at all.

Pros

  • Ease of use

Cons

  • Support

Feb 13, 2017

Wix Hotels

Chris

Wix is the only one that has made a start to build a website for small hotels and if they continue with adding features for the reservation part it can be a very competitive for cloud PMS systems. They have still a long way to go for that but the start is very promising.

Pros

  • Ease of use

Cons

  • Support replies take 3 to 6 days

Nov 7, 2016

Wix

James Yeaw

It does everything we required easily, efficiently. Support from Wix was great. We are able to make changes with non-technical staff. We use almost all features such as calendars, blogs, etc. offered and it runs seamlessly. Price is very reasonable.

Pros

  • ease of use

Cons

  • -

Oct 25, 2016

I'll know next time

Julie

I am a counsellor, life coach and hypnotherapist so as I am not trying to sell anything apart from my services my website is fairly simple. That said I spent days sorting out the basics until I finally got the hang of it. I thought I must be stupid until a builder friend told me he had completely given up and paid somebody else to do it for him because it was far too complicated.

Having chosen Wix I didn’t look at any other website builders but I can’t imagine they will have more to offer as Wix seems to have all the buttons and bells you could possibly need and now that I’m more in the swing of things I’m very happy with it and also quite proud of myself for persevering. I would certainly use Wix again.

Pros

  • Choice of designs

Cons

  • Not as straight forward as I had hoped

Oct 3, 2016

Looks Good

Michael Young

After a long time thinking about making website, bewildered by the multiplicity of options choices, providers. etc., I finally took the plunge without clear intentions. Made good progress with the basics, but need to return soon to continue expansion. Appearance an accessibility are key points for me as a vehicle for my photographs, sorting and editing those are big questions that I have to ask myself independent of the website. A Work-in-Progress. 🙂

Pros

  • Style
  • Appearance
  • Ease of getting started

Cons

  • My own uncertainty of possibilities

Oct 1, 2016

Very easy, super tools, resulting in a nice looking site.

Lyle Staab

Reviews on tooltester.com led me to wix.com, and I was very pleased with the result. We needed to update the website for a charity race run by our Rotary club, and to forward people from the website to a separate registration system. Design of the site was extremely easy; it was absolutely intuitive. The only issue we had, which a knowledgeable friend helped resolve, had to do with simplified URLs so our partners could directly enter a page on the site. (Since then, wix has resolved this.) I highly recommend wix.

Pros

  • Tremendously easy and great looking
  • Introductory pricing to host the website was very reasonable

Cons

  • Issue using a simple URL for direct entry into a page in the site.

Sep 30, 2016

Wix is Easy

Scott

After a few false starts, I was able to get the hang of things, finding it quite easy to use and easy to update after publishing. What I found challenging initially were that the icons, etc. weren’t always as intuitive as I would have liked. That being said, after wasting 30 minutes, I finally understood how to navigate, design and edit. I have no tech experience beyond normal PC use in business, so I was quite pleased in the end with Wix.

Pros

  • Good designs
  • Fair pricing
  • Easy to use

Cons

  • Icons not as intuitive as I would have liked

Aug 22, 2016

Amanda Pope Dance Center

Marion Pope

I found Weebly to be user friendly. The drag and drop option is amazing. I know a little HTML and CSS, but I really did not need it. The custom themes are also a plus.

Pros

  • Ease of use

Cons

  • Nothing was negative. Great experience!

Aug 14, 2016

Good but be ready to deal with issues if multilingual

MC

Redesigned my website in 24 hours, but the second language was problematic. They say it’s ready, but it’s not… I can’t use the automatic menu because of the second language and had to create a menu with buttons – same with the mobile version. En up paying more because they will not host .ca sites.

Armin from WebsiteTooltester.com: The Wix AppMarket provides an app that allows you to create a multilingual website. It’s available in the free version.

Pros

  • Super easy, looks great

Cons

  • Says bilingual ready - not true, could not do menu, etc. Had to do manual design
  • Wix does not handle Canadian URL (.ca)

Aug 4, 2016

Wix

Caty

I have chosen to use Wix, and overall I like it. I did have Weebly but I didn’t like all the limitations that Weebly had. Weebly didn’t have any themes that sported a small business , let alone beaded jewelry. I like how Wix covers all this and gives me a stock inventory as well as other things.

Pros

  • Appropriate designs
  • Ease of use
  • Lots of nice apps

Cons

  • Pricing of the upgrades

Jul 23, 2016

WIX; Easy to build; Very reasonably priced.

Kevin

I built a Wix website using one of their templates. Templates were varied and one of them was very close to what I wanted. As a sole trader therapist I wanted to create a site that looked good, was non-flashy and was easy to navigate and browse. I found it relatively easy to do this with Wix. My new site has been live now for a few weeks and, if I want, I can still easily edit and change it. Costs were very low – less than $100 in total. For a price comparison, I called a local website designer here on the New South Wales Central Coast and was quoted approximately $1000 to create a similar live website. So quite a cost saving. The WiX Help online Guide was very good and so I didn’t need to call or email them in any way throughout the process of creating the site and bringing online.

Overall, very good.

Pros

  • Easy to create and design
  • Choice of templates
  • Easy to use templates

Cons

  • None

Jun 1, 2016

Good for beginners

Irv

Built artist gallery and bio-site.
WIX has real issue with SEO. Google ok, other options a real SEO choice.
Better display options for galleries needed.
Now I know basics, looking for CD program to build better visual and self owned site.
Then I can find better server.

Comment from Josep, WebsiteTooltester:

Thanks for your review! Wix isn’t absolutely great for SEO but it does the job. In case you need more information about SEO & Wix you can check our SEO guide.

Pros

  • Pricing
  • Support

Cons

  • Upgrade provides better options
  • Limited SEO

Feb 10, 2016

Wix.com vs. WordPress.com

Terry Mellway

The only other builder I’ve used is WordPress.com and I found it very difficult to navigate and support always came back in “computer greek” as I call it and sometimes up to a week for a response which was too slow. I have a site with them which took me a lot of blood, sweat and tears to do but I’m not 100% happy with it and would like to try again with WIX.

Wix has super response times and usually good answers that I could understand when I put in a ticket. Their builder was very user friendly compared to WordPress.com and offered much more for a free site. Not sure how the pricing compares to other sites for what you get. I would love to see a detailed glossary of all the terminology used for building a site so when a response or instructions says to do this or use this I know what the word means. I find that people who build these sites forget that many of us want a website but don’t know a thing about so the language is foreign and they assume that everyone knows what an “interface” is ?? or and “icon” for example.

Pros

  • Ease of use
  • Designs were great
  • Excellent and quick support
  • Beginner friendly

Cons

  • Answers weren't always clear

Jan 4, 2016

Very powerful builder but pricy

Moiz Rafay

I built a website for an NGO. Although there weren’t many templates for our needs, it was easy to make some. With a little bit of work (read: a few hours) and a dash of creativity and attention to detail, our website has come out beautifully.

I am surprised with the level of features this website builder has as I was initially expecting to be quite limited. I haven’t tried other builders but Wix never left me feeling like there was anything missing which I needed.

One element I will complain about; the price. The price is quite high for a website (144 USD a year! and only 10 GB space for it!) but I guess that’s the payout for ease. It gets worse when the only email option is google apps for work which is quite a hefty price itself ($50 per year per account).

Customer support is another weak area, because wix does not respond via chat, and only allows you to submit “support tickets” when you need help, which isn’t much use in an emergency situation (or even when you’re feeling lazy!) because it requires very lengthy and tedious forum-like back and forth

Overall, I’d recommend Wix but it would be a much better purchase if it was cheaper. Try and fish around for Wix deals and coupons for a good purchase.

Feedback from WebsiteTooltester: Thank you very much for this detailed review. Just one thing to think of: do you really need the Unlimited package? I could imagine that the Combo plan works just fine if you don’t need a ton of web space. Also you could get around Google Apps if you use Namecheap for email hosting for example. They have much more affordable prices, however, it’s not quite as powerful as the Google solution.

Pros

  • Powerful builder, animations, ability to host a variety of content, easy blogging and templates

Cons

  • Pricing

Nov 1, 2015

Wix works for me

Ab Maldonado

Wix was easy to use and made the process of building a website less intimidating.

I recommend wix to anyone who wants to build a website but doesn’t know code. Wix makes it easy to build a website even for people of all skill levels.

Pros

  • Pricing
  • Ease of use

Cons

  • Limited options for designs

Sep 2, 2015

Wix web builder

Penny

I’m still working on my website only because I’m multitasking, that being said, it’s been really easy to just jump back in, do a few changes and back out. I tried EHost but immediately (within 10mins) realized it was not as user friendly as I expected and the pricing changed once I signed up. So I cancelled immediately and went to Wix: VERY user friendly & efficient for a small business owner that doesn’t have the hours to dedicate to website.

Pros

  • Ease of use
  • Pricing
  • Many options
  • Customizable templates

Cons

  • I can't think of a negative aspect worth mentioning

Aug 31, 2015

Wix website

Georgeta Tudor

If you have options, use them! Let Wix be the last one you try!
And one more thing: I dont know how are things in other countries, but I am from Romania. Virtually nobody knows Wix here, so nobody can give advice. Not a good choise for Romania!

Pros

  • Template design

Cons

  • Pricing
  • SEO settings does not update
  • Apps dont work as they are supposed to

Jun 12, 2015

What an Upgrade

Bob

Wix made it easy to upgrade our company website from something that was looking very old and outdated to sharp and professional. Had some issues getting the new website up and live (not Wix’s fault), but with help from Wix and giving that info to our ISP we got it fixed. Would recommend WIX. I had no web designing experience and if I do say so myself I think my first attempt came out pretty good.

Pros

  • ease of use
  • nice templates

Cons

  • not as free as I was hoping without a huge WIX ad